This notice explains what personal data/personal information we hold about you, how we collect it, and how we use and may share information about you during our relationship with you and after it ends. Further details about NVISO, and the companies within NVISO, are available on our website. If you have any questions about this notice, please contact: security-officer@nviso.eu

We will comply with data protection principles when gathering and using personal information. It is therefore important that you read this notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information.

We are a ‘data controller’ and gather and use certain information about you. This information is also used by our affiliated entities and group companies, and so, in this notice, references to ‘we’, 'our' or ‘us’ includes all NVISO group companies.

This notice applies to all Candidates. For the purposes of this notice, Candidates include: contractors and permanent role candidates, including fixed and full-time contractors and PAYE candidates working directly via an agency or through an umbrella company; as well as people who have supplied a speculative CV to NVISO not in relation to a specific job. Candidates also includes individual contractors, freelance workers and employees of suppliers or other third parties put forward for roles with clients (“Clients”) as part of a managed service provider programme or recruitment processing outsourcing service offering or otherwise will be treated as candidates for the purposes of this Transparency Notice.

Personal data means any information relating to an identified of identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly. It does not include data where the identity has been removed (anonymous data).

For Candidates we may collect, store and use the following categories of personal information about you:

• your name, title, addresses, telephone numbers, and personal email addresses;
• age/date of birth;
• gender information;
• social security number/national insurance (or equivalent in your country) and any other tax-related information;
• your salary, annual leave, pension and benefits information;
• your right to work documentation (for example a passport number, driving licence or Immigration Status Document or equivalent in your country)):
• your references and other information included in a CV or cover letter or as part of the application process (including psychometric test scoring and results);
• your work history and employment records (including job titles, working hours, training records and professional memberships);
• information on your interests and needs regarding future employment, both collected directly and inferred, for example from jobs viewed or articles read on our website;
• IP address;
• photographs;
• feedback from Clients on your performance;
• extra information that you choose to tell us;
• extra information that your referees choose to tell us about you; and
• extra information that our Clients may tell us about you.

We may process special categories of personal information in the following limited circumstances:

Information about you relating to criminal convictions. If there is no legal obligation to undertake these checks we only do so with your consent.

Otherwise we will only process special category information with your consent.

We may collect personal information from you directly when you register with us or contact us about our services or when we make contact with you. This may be by telephone (including call recording) or email.

We may collect information throughout the application and recruitment process, either directly from you or from a recruitment agency, background check provider, job boards or third-party referrals.

We may sometimes collect additional information from third parties including former employers, credit reference agencies or other background check agencies. 

We may collect information from publicly available sources including social media sites such as LinkedIn.

We may collect feedback from our Clients on your performance during the course of your engagement.

We may use your personal information to perform our services for you to perform a contract with you, to improve our services, or to take steps prior to entering into a contract, with you. To do this, we may process your personal information in the following situations:

to contact you (including by email) about jobs that we think you may be interested in and to keep in touch with you; and

We may also use your personal information to:

• check you are legally entitled to work in the country where you are assigned or employed.
• carry out pre-employment screening checks;
• verify information about you which we may do using publicly available sources;
• ensure network and information security, including preventing unauthorised access to our computer and electronic communications systems and preventing malicious software distribution; and
• conducting data analytics studies to review and better understand employee retention and attrition rates.

We will only use your personal information when the law allows us to do so. Most commonly, we will use your personal information in the following circumstances:

• where we need to perform the contract, we have entered into with you;
• where we need to comply with a legal obligation;

​If you fail to provide personal information

If you fail to provide certain information when requested, we may not be able to perform our services or the contract we have entered into with you.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal information without your knowledge or consent, where this is required or permitted by law.

We will store your information on our central database which is held on secure servers within the EU.  Information on our database may be accessed by our Group companies from local offices within the EU (Brussels, Frankfurt, Munich, Athens, Vienna).

If you require further information these protective measures you can request it from security-officer@nviso.eu .

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

We will only keep your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We will retain your personal information for a number of purposes, as necessary to allow us to carry out our business.  Your information will be kept for up to 3 years from the last point of contact on our main systems after which time it will be archived or deleted.

Some of the archived information may be retained for up to 7 years for the purposes of satisfying any legal, accounting, or reporting requirements (or equivalent in your country such statutory requirement, plus 1 year). Any retention of personal data will be done in compliance with legal or regulatory obligations and with industry standards.  These data retention periods are subject to change without further notice as a result of changes to associated law or regulations.

If you have any questions in relation to the retention of your personal data, please contact security-officer@nviso.eu

It is important that the personal information we hold about you is accurate and current. Please keep us informed if any of your personal information changes during your relationship with us.

You have the right to be informed about what we are doing with your personal data. This notice sets out how we use it. If we change what we are doing we will provide you with an updated version of this notice. 

You have the right to object to the processing of your personal data.

You have the right to request access to your personal information (commonly known as a “data subject access request”). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

You have the right to request us to update the personal information we hold about you.

You have the right to request us to delete the information we hold about you. If you ask us to delete your personal information we will not be able to provide our services to you.

You have the right to ask us to stop processing personal information where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground.

You have the right to ask us to restrict how we use your personal data for a period of time. If you ask us to restrict our use of your personal data, we may not be able to provide you with our services.   

You have the right to request us to send another organisation, information that you have provided to us in a format that can be read by computer. 

If you want to exercise your rights please contact security-officer@nviso.eu

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights).

This transparency notice may be updated from time to time and we will post the updated version onto our website.